- 14 day return policy for all in stock items. Policy begins the day item is marked as delivered via USPS tracking information.
- To be eligible for a return, item must be unused and in the original condition and packaging.
- To request a return, please send an email to firstname.lastname@example.org and include your full name, address, and item(s) you have purchased. If your email does not include this information, your return will not be processed.
- Upon receiving your email, we will provide you with shipping instructions. MGDY Design is not responsible for any return shipping costs.
- You will receive an email once your return item or items have been received and the funds have been credited to your original payment method.
- MGDY Design is not responsible for return payment processing times as they are dependent on the terms of your financial institution.
NON-ELIGIBLE ITEMS |
- Custom orders, sale items, opened items, and all items that have surpassed the 14 day period from the time they were marked as delivered via USPS tracking information may not be returned.
- MGDY Design will exchange any non-sale item for another item of equal or lesser value. Due to the handmade nature of our pieces, identical items may not be available.
For any questions or concerns regarding these policies please email email@example.com
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.